Last updated: 7 July 2026

This Privacy Policy explains how personal information is collected and used when you visit or interact with northwales.com.

The website is operated by Croeso Ltd, a private limited company registered in England and Wales.

Company number: 10396087
Registered office: 16 Trinity Square, Llandudno, Conwy, LL30 2BB
Contact email: [email protected]

For the purposes of UK data protection law, Croeso Ltd is the data controller for personal information collected through this website.

1. About northwales.com

northwales.com is an online information and guide website covering North Wales. The website may include articles, local information, sponsored content, advertising, affiliate links, third-party links, embedded content and contact options.

We aim to collect and use only the personal information needed to operate the website, respond to enquiries, manage submissions and improve the website.

2. Information we may collect

Depending on how you use the website, we may collect the following types of personal information.

Information you provide to us

This may include:

  • your name
  • your email address
  • your telephone number, if you provide it
  • the organisation you represent, if relevant
  • the content of any message, enquiry, article submission, advertising request or other communication you send to us
  • any other information you choose to provide

Information collected automatically

When you visit the website, some technical information may be collected automatically, including:

  • IP address
  • browser type and version
  • device type
  • operating system
  • referring website
  • pages visited
  • dates and times of visits
  • approximate location derived from technical data
  • cookie or similar tracking information, where applicable

This information may be collected through website hosting logs, security tools, analytics tools, cookies, scripts, tags or similar technologies.

3. How we use personal information

We may use personal information for the following purposes:

Purpose Type of information Lawful basis
To operate and maintain the website Technical and usage data Legitimate interests
To keep the website secure and prevent abuse, spam or malicious activity IP address, logs, technical data Legitimate interests
To respond to enquiries Name, email address, message content Legitimate interests
To deal with contributor, guest post, PR or advertising enquiries Contact details, submission details, correspondence Legitimate interests
To manage content submitted to the website Name, contact details, submitted content Legitimate interests and, where relevant, consent
To understand website performance and improve content Usage data and analytics data Legitimate interests or consent, depending on the tool used
To comply with legal obligations Relevant records and correspondence Legal obligation
To manage affiliate, sponsored or commercial relationships Contact details, correspondence, business information Legitimate interests and/or contract

Where we rely on legitimate interests, we only do so where we believe our interests are not overridden by your rights and freedoms.

4. Cookies and similar technologies

The website may use cookies and similar technologies. These can include small files, scripts, tags, pixels, local storage or other technologies that store information on your device or access information from your device.

Cookies and similar technologies may be used for:

  • essential website functionality
  • website security
  • remembering preferences
  • measuring website traffic
  • understanding how visitors use the website
  • improving articles and user experience
  • affiliate tracking
  • advertising or sponsored content measurement
  • embedded third-party content

Some cookies are necessary for the website to work properly. Others, such as analytics, advertising or tracking cookies, may require your consent before they are used.

Where required, the website should ask for consent before setting non-essential cookies or similar technologies. You can also control cookies through your browser settings.

A separate Cookie Policy may be provided with more detail about the specific cookies and technologies used on the website.

5. Analytics

We may use analytics tools to understand how visitors use the website. These tools may collect information such as pages visited, time spent on pages, device type, browser type, approximate location and referral source.

Where analytics tools use non-essential cookies or similar technologies, they should only be used where appropriate consent has been obtained.

6. Contact forms, email and enquiries

If you contact us by email, form or other communication method, we will use your personal information to read, manage and respond to your enquiry.

We may keep enquiry records for a reasonable period so that we can manage follow-up questions, maintain business records and protect our legal position where needed.

7. Contributor submissions, guest posts and article enquiries

If you submit content, propose an article, send a press release, request a listing or contact us about writing for the website, we may use your personal information to:

  • review your submission
  • contact you about the submission
  • edit, manage or publish content
  • keep records of permissions and correspondence
  • manage future editorial or commercial discussions

If content is published with your name, business name, biography, photograph or other identifying information, that information may remain publicly available unless and until it is removed.

You should not send personal information about other people unless you have the right to do so.

8. Comments and user-generated content

If comments or other user-generated content features are enabled, information you submit may be visible publicly. This may include your display name, comment and any website or profile information you choose to provide.

We may moderate, edit, refuse or remove comments or user-generated content at our discretion.

9. Sponsored content, advertising and affiliate links

The website may contain sponsored content, advertisements or affiliate links. If you click on a third-party link, you may be taken to another website. Those third-party websites are responsible for their own privacy practices.

We are not responsible for the privacy policies, content or practices of external websites.

Some affiliate or advertising links may use tracking technologies to record that a visitor has clicked through from northwales.com. Where consent is required for this type of technology, the website should obtain it before the technology is used.

10. Embedded content and third-party services

Articles on the website may include embedded content or services from third parties. This may include maps, videos, social media posts, booking tools, review widgets, advertising networks, spam protection tools or other external services.

Embedded content from other websites may behave as if you visited the third-party website directly. These third parties may collect data about you, use cookies, track your interaction with embedded content and combine this with other information they hold about you.

Examples of third-party services that may be used include:

  • website hosting providers
  • WordPress plugins and security tools
  • analytics providers
  • spam protection tools
  • social media platforms
  • embedded video or map services
  • advertising or affiliate platforms
  • email and business administration providers

The exact third-party services used may change over time.

11. Who we share information with

We may share personal information with trusted service providers where this is necessary to operate the website and manage communications.

This may include:

  • website hosting providers
  • website developers and technical support providers
  • email service providers
  • analytics providers
  • security and spam prevention providers
  • professional advisers, where necessary
  • regulators, authorities or other parties where required by law

We do not sell personal information.

12. International transfers

Some third-party services used by the website may process personal information outside the UK.

Where this happens, we will take reasonable steps to ensure appropriate safeguards are in place, such as use of recognised transfer mechanisms or supplier terms designed to protect personal information.

13. How long we keep personal information

We keep personal information only for as long as reasonably necessary for the purposes described in this policy.

Typical retention periods are:

  • website server logs: usually retained for a limited period for security and diagnostic purposes
  • enquiry emails and correspondence: retained for as long as needed to manage the enquiry and maintain reasonable business records
  • contributor and advertising correspondence: retained for as long as needed to manage the relationship and protect our position
  • published content: may remain online indefinitely unless removed or updated
  • legal, financial or contractual records: retained for the period required by law or good business practice

Retention periods may vary depending on the nature of the information, the reason it was collected and whether we need to keep it for legal, security or business reasons.

14. Your rights

Under UK data protection law, you may have the right to:

  • ask for access to your personal information
  • ask for inaccurate information to be corrected
  • ask for information to be erased
  • ask us to restrict how we use your information
  • object to certain types of processing
  • ask for your information to be transferred, where applicable
  • withdraw consent where processing is based on consent
  • complain to the Information Commissioner’s Office

These rights are not absolute and may depend on the circumstances.

To exercise your rights, contact us using the details above.

15. Security

We use reasonable technical and organisational measures to protect personal information. However, no website, email system or internet transmission can be guaranteed to be completely secure.

If you contact us through the website or by email, you do so at your own risk.

16. Children

This website is intended for a general audience and is not directed specifically at children. We do not knowingly collect personal information from children.

If you believe a child has provided personal information through the website, please contact us so that we can review and, where appropriate, remove it.

17. Links to other websites

The website may include links to third-party websites. We are not responsible for the privacy practices, security or content of those websites.

You should read the privacy policy of any external website you visit.

18. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on this page with an updated date.

If the way we use personal information changes significantly, we will update this policy accordingly.

19. Contact

For questions about this Privacy Policy or how personal information is used by northwales.com, contact:

Croeso Ltd
16 Trinity Square
Llandudno
Conwy
LL30 2BB